1. Introduction

Welcome to Compass Abroad. By accessing our website and using our services, you agree to comply with these Terms and Conditions. Please read them carefully.

2. Definitions

• “Company”: Compass Abroad.
• “User”: Anyone using the website and services.
• “Services”: Internship placement and related support services.
• “Website”: www.compassabroad.co.uk.

3. Acceptance of Terms

By using the Compass Abroad website and services, you accept and agree to these Terms and Conditions. If you do not agree, please do not use our services.

4. Use of Services

Users must:

• Provide accurate and complete information.
• Comply with all applicable laws and regulations.
• Not misuse our services, including for any illegal or unauthorized purposes.

5. Internship Placement Process

• Application: Submit a complete application with required documents.
• Deposit: Pay a non-refundable deposit to secure placement.
• Placement: Receive a customized internship offer based on your profile.
• Fees: Pay the full program fee, which includes placement, accommodation, and support services.

6. Payments

• All fees must be paid in full before the internship begins.
• Payments can be made via bank transfer, credit card, or other methods specified on our website.
• All payments are processed in GBP unless otherwise stated.

7. Cancellations and Refunds

• Cancellations: Must be communicated in writing.
• Refund Policy: Deposits are non-refundable. Other fees may be refunded based on the timing of the cancellation and specific circumstances. Specific details of the refund policy will be provided at the time of payment.

8. Responsibilities

• Company: Provide internship placement, accommodation, and support services as described.
• User: Comply with host organization rules and local laws. Maintain professional conduct during the internship.

9. Travel and Documentation

• Users are responsible for arranging and paying for their travel to and from the program destination and any local transport not included in the program fee.
• Users must obtain and carry all necessary documentation such as visas and passports. Compass Abroad may provide guidance but is not responsible for the accuracy or provision of these documents.

10. Insurance

• Travel insurance, including overseas health insurance, is mandatory and must cover the entire travel period.
• Compass Abroad offers an insurance option, but it is the user’s responsibility to confirm its suitability.

11. Program Fees

• Full payment of program fees is required as set out on our website.
• Fees must be paid within the specified deadlines.
• Program fees are non-transferable to other persons.

12. Changes to Programs

• Users may request changes to their program or start date subject to availability and specific policies.
• Fees may apply for changes, and no changes will be accepted close to the program start date.

13. Refunds and Credits

• Requests for refunds or credits must be made via email.
• Refunds are subject to cancellation fees and conditions based on the program type and timing of the request.
• Program fees paid can be held as a credit under certain conditions.

14. Personal Risks

Users acknowledge and accept the risks associated with traveling and residing in a foreign country. Compass Abroad is not liable for any personal injury, loss, or damage.

15. Non-Discrimination

Compass Abroad adheres to a non-discrimination policy. Any evidence of discrimination by the user will result in dismissal from the program without refund.

16. Participant Behavior

Users must comply with the Compass Abroad Code of Conduct and any additional requirements from host organizations. Non-compliance may result in dismissal without refund.

17. Drug and Alcohol Use

Drug use is strictly prohibited. Alcohol consumption must comply with local laws and host organization rules. Non-compliance will result in dismissal without refund.

18. Child and Vulnerable Adult Protection

Users must pass a background check and adhere to the Child and Vulnerable Adult Protection policies. Non-compliance may result in termination without refund.

19. Indemnity

Users agree to indemnify Compass Abroad and its partners against any losses or liabilities arising from their participation in the program.

20. Limitation of Liability

Compass Abroad’s liability is limited to the total fees paid by the user. We are not liable for any consequential losses.

21. Privacy Policy

Users agree to the terms of our Privacy Policy regarding the collection and use of personal data.

22. Photographs and Videos

Compass Abroad may use any photographs, images, or videos provided by users for marketing purposes.

23. Miscellaneous

Compass Abroad reserves the right to change these Terms and Conditions or services at any time without notice.

24. Force Majeure

Compass Abroad is not liable for any lack of performance due to circumstances beyond our control.

25. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom, and any disputes will be resolved in its courts.

26. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: info@compassabroad.co.uk
• Phone: +44 78 84 141 389
• Address: 154 Merton Road, SW18 5SP, London, United Kingdom

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. For detailed terms and conditions, please visit our website.